Allworx Connect 536 and 530 View ACD License (8211422)
The Allworx Connect 536 and 530 View ACD License (8211422) gives you real time dashboards of ACD agents, queue performance, and historical call usage reports. With Allworx View ACD, you can create as many dashboards as you need, best of all you can access them from any device! Set permissions on who can view these dashboards, or what data they can see.
It's important to note that there are some requirements for the View ACD licensing (see below).
Allworx 8211422 Features:
- Compatibility: Allworx Connect 536 and 530
- Windows Server 2008R2 or higher (not included)
- Requires System Software 18.104.22.168 or higher but the most current System Software is recommended.
- Allworx Connect 536 530 View License (8211421)
- Allworx Connect Automatic Call Distribution ACD License (8211412)
- Real Time Dashboards
- ACD Agents
- Queue Performance
- Historical Call Usage Reports
- Customizable Dashboards
- Intuitive Graphical Charts
- Adjustable Font Sizes
- Alarm Display Options
- and much more
- Remote Report Access
- any device!
- Multi-Site Support