The Allworx Connect 731 View ACD License (8211522) provides you real time dashboards of ACD agents, queue performance, and historical call usage reports. With Allworx View ACD (8211522) you can create as many dashboards as needed and access them from any device, set permissions on who can view the dashboards and also set permissions on what data they can see.
It's important to note that there are some requirements for the View ACD licensing. You must have the Allworx View license as well as Automatic Call Distribution license.
Allworx 8211522 Features:
- Windows Server 2008R2 or higher (no included)
- Allworx Connect 731 View License (8211521)
- Allworx Connect Automatic Call Distribution ACD License (8211512)
- Real Time Dashboards
- ACD Agents
- Queue Performance
- Historical Call Usage Reports
- Customizable Dashboards
- Intuitive Graphical Charts
- Adjustable Font Sizes
- Alarm Display Options
- and much more
- Remote Report Access
- any device!
- Multi-Site Support